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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Paula Lutu

Paula Lutu

January 24, 2025

5  out of  5
rating by Paula Lutu
"Pam was helpful and great to work with."
We responded:
"Paula, Thank you for the 5 star review. We strive to provide excellent customer service to all our customers!"
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Jesus Bautista

December 21, 2024

5  out of  5
rating by Jesus Bautista
"Great people the best in customer service"
We responded:
"Jesus, Thank you for the trust in us! We love to give our customers our best service! Terry Solano - State Farm Agent Atwater, CA"
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Josiaha Cortez

December 20, 2024

5  out of  5
rating by Josiaha Cortez
"Maddie and Terry were extremely helpful and explained things throughly throughout this process they were very professional, patient and courteous I would recommend anyone that needs insurance to go through state farm and this branch I’ll be a customer for years to come along with Pam great firm here"
We responded:
"Josiaha, thank you so much for sharing your wonderful experience with Maddie and our State Farm team. We're thrilled to hear about the excellent customer service you received, and we truly appreciate having you as a valued customer."
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Pahua Thao

December 17, 2024

5  out of  5
rating by Pahua Thao
"Kay! Thank you so much for your services!!! Much appreciated!!!!"
We responded:
"Hi Pahua, We are so happy that you appreciated Kay’s services! Kay is an integral part of our team and we love to hear back from our customers when our team is providing amazing service. Thank you for choosing us! Terry Solano - State Farm Agent, Atwater, CA"
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Nhi Le

December 14, 2024

5  out of  5
rating by Nhi Le
"Terry is amazing all my future business will go to her!! Trust worthy and kind people."
We responded:
"Hi Nhi, Thank you for this amazing review! We love meeting new people and building relationships. We look forward to servicing all your insurance needs! Terry Solano - State Farm Agent, Atwater, CA"
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Lonnie Patterson

December 12, 2024

5  out of  5
rating by Lonnie Patterson
"Great service."
We responded:
"Hi Lonnie, Thank you for the wonderful review! It has been our pleasure to get to know you and provide you great service! Thank you for choosing us! Terry Solano - State Farm Agent, Atwater, CA"
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Ben Ave

December 6, 2024

5  out of  5
rating by Ben Ave
"Overall great experience with state farm..Edward Macias provided great customer service and was very helpful."
We responded:
"Hi Ben, Happy to hear that Edward provided you great customer service and was helpful. This is our goal with every customer. We appreciate you choosing us. Terry Solano - State Farm Agent"
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Mao Moua

December 6, 2024

5  out of  5
rating by Mao Moua
"It was a pleasure talking to Kay today. She’s always there to help me whenever I needed something. I highly recommend Kay and the Terry Solano Agency if you’re looking for insurance."
We responded:
"Hi Mao, Appreciate your awesome review! Kay is a valuable member of our team, and I am happy to hear she is always there to help you! Terry Solano - State Farm Agent"
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Jul H

December 3, 2024

5  out of  5
rating by Jul H
"Kay’s very helpful and friendly. She’s always there whenever I needed something clarify. She helps me with my bills and answer all my questions professionally."
We responded:
"I am so glad to hear you are happy with how quickly Kay helped you add your son to your auto policy. Thank you for the awesome review!"
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Theresa Haywood

December 3, 2024

5  out of  5
rating by Theresa Haywood
"Pam did an amazing job and took care of what I needed in a timely manner. Thanks so much for your help! Very pleased and will recommend Terry Solano’s team!"
We responded:
"Hi Theresa, Thank you for your kind words! We're thrilled Pam took care of your needs so efficiently. Your recommendation means so much to us. Do not hesitate to reach out if we can help again!"
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Nicanor Torres - Real Estate

November 28, 2024

5  out of  5
rating by Nicanor Torres - Real Estate
"Terry and Pam were simply amazing, they’re patience in explaining everything is remarkable you truly feel they love what they do."
We responded:
"Nico, Thank you for your glowing 5 star review! We're so glad Terry and Pam made your experience positive and took the time to explain everything. It means a lot to hear their passion for helping customers shines through. We're here whenever you need us! Terry Solano - State Farm Agent"
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Ricardo Rivas

November 26, 2024

5  out of  5
rating by Ricardo Rivas
"Edward is a great agent! He has been a tremendous help on switching my car insurance. He makes sure to answer all my questions and help with my car/life insurance needs. Very happy with State Farm and their service."
We responded:
"Hi Ricardo, Thank you for your fantastic review! We're thrilled to hear Edward provided excellent service and made your switch to State Farm seamless. Answering your questions and helping with your car and life insurance needs is what we're here for. We're so glad you're happy with our team-don't hesitate to reach out if we can further assist! Terry Solano - State Farm Agent"
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Andrea ramirez

November 26, 2024

5  out of  5
rating by Andrea ramirez
"Terry Solano is an amazing Agent. She will always welcome you in her office with open arms and always have you walking out with a smile on your face feeling more informed and knowledgeable about your coverage. Her office staff is always so happy to see you it makes you feel happy to be there. Terry Solano‘s office really does care about you and your family.I will recommend her 1000 times a day if I could to anyone that I knew that needed or is looking for insurance."
We responded:
"Hi Drea, Thank you for the kind words! The Terry Solano Team works hard every day to make sure our customers are receiving the best customer service from us. It gives us great pleasure to say we care about our customers and our work ethic proves it! Let us know if we can be of further help to you in the near future! Terry Solano - State Farm Agent"
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Kathy Price

November 26, 2024

5  out of  5
rating by Kathy Price
"Thorough in reviewing policy options and recommended an umbrella policy years ago. Everyone should consider adding an umbrella."
We responded:
"Hi Kathy, I remember our review meeting we conducted with you many years ago where we discussed the personal liability umbrella protection. You felt that protection was important to you and secured it the same day. This is what we do daily for our customers. We discuss what is important to you to protect and we make recommendations based on that. Thank you for the many years of loyalty to the Terry Solano Agency! Terry Solano - State Farm Agent"
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Sarhai Andrade Gomez

November 26, 2024

5  out of  5
rating by Sarhai Andrade Gomez
"Pam is great! They were patient, knowledgeable, and took the time to answer all my questions thoroughly. Their expertise and excellent communication made the process so much easier. Highly recommend!"
We responded:
"Pam is fantastic! I'm glad to hear that their patience and knowledge made the process easier for you. We appreciate your recommendation and are always here to help with any future questions or needs. Thanks, Sarhai!"
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Fawn Hoover

November 22, 2024

5  out of  5
rating by Fawn Hoover
"I'm very satisfied with state farm been with you 35 years and NEVER had any problems or complaints you've all been good and honest thank you"
We responded:
"Fawn, thank you so much for your loyalty over the past 35 years! I'm truly glad to hear that you've had such a positive experience with us. Your satisfaction and faith mean a lot to our team. If you ever need any other assistance, we're always here to help. - Terry Solano - State Farm Insurance Agent, Atwater, CA"
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Juliana Vivas

October 23, 2024

5  out of  5
rating by Juliana Vivas
"Kay was great. She help me understand my claim"
We responded:
"Kay is fantastic! I'm happy she could help you understand your claim. Thanks for sharing your experience with us. If you need any further assistance, feel free to reach out. - Terry Solano - State Farm Insurance Agent, Atwater, CA"
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Kristy Bradley

October 19, 2024

5  out of  5
rating by Kristy Bradley
"Pamela Solano had very good customer service and very helpful with setting up my plan! HIGHLY RECOMMEND!"
We responded:
"Kristy, thank you so much for your wonderful review! I'm glad Pamela could assist you with setting up your plan and provide excellent customer service. Your recommendation means a lot to us. If you have any further questions or need assistance in the future, our office is here to help. - Terry Solano - State Farm Insurance Agent, Atwater, CA"
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Andrea Her

October 8, 2024

5  out of  5
rating by Andrea Her
"Kay was very helpful and friendly to work with. She helped me to understand my policy and bill."
We responded:
"Thank you, Andrea, for your wonderful review! I'm happy to hear that Kay was able to assist you effectively and make your experience a positive one. We always strive to ensure our customers understand their policies and bills clearly. If you have any further questions or need assistance in the future, don't hesitate to reach out. - Terry Solano - State Farm Insurance Agent, Atwater, CA"
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D Prado

October 7, 2024

5  out of  5
rating by D Prado
"Edward is a great agent, I have been a customer of his for quite a while now. When I found out he was working with State Farm, I quickly switched over my car insurance to State Farm. You ask why? Well, simply because of the great customer service he is able and willing to provide."
We responded:
"Edward is indeed fantastic, and I'm happy to know that his excellent customer service led you to switch your car insurance to State Farm. We truly value your loyalty and are grateful for your continued trust in our services. If you ever need any further assistance, our office is always here to help! - Terry Solano - State Farm Insurance Agent, Atwater, CA"
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Albert Huerta

July 30, 2024

5  out of  5
rating by Albert Huerta
"Overall great experience with Terry Solano and the State Farm Team, always showing help and care when in need of assistance . Thanks Again!! Much appreciated 👍"
We responded:
"Hey Albert! Thanks a bunch for the awesome review! I'm really glad you had a great experience with our team. We're always here to help and care for your needs. Much appreciated! 👍 If you ever need anything else, don't hesitate to reach out! - Terry Solano - State Farm Insurance Agent, Atwater, CA"
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Courtney Bradley

July 30, 2024

5  out of  5
rating by Courtney Bradley
"Pam was absolutely the best agent I have ever had the pleasure of working with. If I had any questions or concerns she handled them fast and efficiently. I absolutely love her she is the best and if you need anything at all I would highly recommend Pam to be your agent. Best by far will always do business with Pam forever!"
We responded:
"Hi Courtney! Thanks so much for your awesome review! I'm so happy to hear that Pam provided you with such fast and efficient service. She's truly a valuable part of our team! If you ever need anything else, we're here for you! - Terry Solano - State Farm Insurance Agent, Atwater, CA"
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Lynelle Railey

July 23, 2024

5  out of  5
rating by Lynelle Railey
"Great customer service provided by Edward Macias. I called late in the day with some questions. Some were of a time sensitive nature and Edward went above and beyond in helping me even though though the call went past normal business hours. Great service"
We responded:
"Lynelle, thanks a lot for your awesome review! I'm really happy Edward could assist you with your time-sensitive questions, even after hours. We're always here to help! If you need anything else, feel free to reach out anytime. Terry Solano - State Farm Insurance Agent, Atwater, CA"
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Nicholai Giesbrecht

July 17, 2024

5  out of  5
rating by Nicholai Giesbrecht
"Pam is very helpful and friendly, thankyou for having great customer service!"
We responded:
"Hi Nicholai, thank you so much for your wonderful review! I'm so happy to hear that Pam was helpful and friendly. We truly appreciate your kind words about our customer service! If you ever need any further assistance, please don't hesitate to reach out. - Terry Solano - State Farm Insurance Agent, Atwater, CA"
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Yolanda Villarreal

July 8, 2024

5  out of  5
rating by Yolanda Villarreal
"Muy buena aseguradora y excelente servicio de verdad te quitan cualquier duda que tengas y tratan de darte la cobertura que mejor esté para tus necesidades les recomiendo que pregunten por Eduardo"
We responded:
"¡Gracias por su recomendación, Yolanda! Estamos encantados de saber que recibio un excelente servicio y que Eduardo pudo ayudarle a encontrar la mejor cobertura para sus necesidades. ¡Estamos aquí para cualquier pregunta adicional que pueda tener en el futuro! - Terry Solano - State Farm Insurance Agent, Atwater, CA"