State Farm® Insurance Agent Terry Solano
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Judi Rivet
August 7, 2026
5
out of
5
rating by Judi Rivet
"I am so happy with the customer service I just received from State Farm. Kay was so helpful and informative. She made a he process very easy. Thank you to Kay and State Farm getting my grandson insured.
Judi Fivet"
Jeffery Davidson
August 5, 2026
5
out of
5
rating by Jeffery Davidson
"I’ve been with Terry Solano’s agency for a long time, her team and service is top notch. Natalia helped with my most recent claim and handled things so well and efficiently!"
We responded:
"Hi Jeffrey,
Thank you for this amazing review! We are pleased to hear that Natalia helped out with your claim. We appreciate your continued business with us
Terry Solano
State Farm Agent
Atwater, CA"
Isabel Nunez
July 30, 2026
5
out of
5
rating by Isabel Nunez
"Natalia was really nice and kind!"
We responded:
"Hi Isabel,
We are happy to hear that you had a 5-star experience with Natalia! Thank you for taking the time to leave Natalia a 5-star review based on her kindness and how nice it was to work with her.
Terry Solano
State Farm Agent"
XibFwbJD
July 23, 2026
5
out of
5
rating by XibFwbJD
"Great customer service, helpful and quick"
We responded:
"Thank you so much for the amazing 5 star review! We appreciate your business. Let us know how we can assist you further with all your insurance needs.
Terry Solano
State Farm Agent"
David Chavez
June 25, 2026
5
out of
5
rating by David Chavez
"I have been very pleased with Terry Solano State Farm Insurance. They have proven to work very well with me. Thank you for all the years of service you have provided my family and myself."
We responded:
"Hi David,
Thank you for the 5 star review! We strive to provide the best service daily to our customers. Thank you for your continued business with us. We greatly appreciate you!
Terry Solano
State Farm Agent
Atwater CA"
A valex
June 24, 2026
5
out of
5
rating by A valex
"Kay was very helpful. She help me setting up my bill"
We responded:
"Thank you for this amazing review. I'm happy to hear that Kay was able to help you with your billing.
Terry Solano
State Farm Agent"
Manuel Molina Jr
May 29, 2026
5
out of
5
rating by Manuel Molina Jr
"Natalia was great! She gave exceptional customer service and explained everything thoroughly. Helped me secure a policy. Will return for more services very soon! Amazing staff!!!"
We responded:
"Hi Manuel,
Thank you for taking time to share your experience with Natalia in our office. Glad to hear that Natalia was able to assist you with your insurance needs today! Reach back out to us when you need to discuss more services! Looking forward to continuing to work hard for you!
Terry Solano
State Farm Agent
Atwater, CA"
Jeremiah Delarosa
May 27, 2026
5
out of
5
rating by Jeremiah Delarosa
"Natalia was awesome helped me get started. I definitely recommend her!!!"
We responded:
"Hi Jeremiah,
Thank you so much for your 5-star review! We’re thrilled to hear Natalia was awesome and helped you get started. Your recommendation means a lot to us—thank you!
Terry Solano
State Farm Agent
Atwater, CA"
ASHLEY FLORES
May 19, 2026
5
out of
5
rating by ASHLEY FLORES
"Natalia was such a pleasure to work with she got my vehicle added to my policy quick and efficiently."
We responded:
"Hi Ashley,
Thank you so much for the 5-star review! We’re thrilled to hear that Natalia was a pleasure to work with and that she was able to add your vehicle to your policy quickly and efficiently. We truly appreciate your business—please don’t hesitate to reach out anytime you need help.
Terry Solano
State Farm Agent"
Andrea Maravilla
May 17, 2026
5
out of
5
rating by Andrea Maravilla
"I needed help replacing a vehicle to my policy and Natalia was incredibly helpful. She reached out to me the day after I left a message and not only did she reach out but she followed up hours later. I was able to replace my vehicle without incident and she was patient and friendly. She answered all my questions and I cannot thank her enough."
We responded:
"Hi Andrea,
Thank you so much for the awesome review! We’re thrilled Natalia could help you get your vehicle replaced smoothly (and with zero incidents 🚗✨).
Reaching out, following up, and being patient while answering all your questions is exactly how we like to show up for our customers. We really appreciate your kind words.
Terry Solano
State Farm Agent
"
Carrie Young
April 30, 2026
5
out of
5
rating by Carrie Young
"Kay worked with us a
On a new home /auto policy and gave us excellent services fast and friendly highly recommended !"
We responded:
"Hi Carrie,
Thank you so much for your review! We’re glad Kay was able to help you with your new home and auto policy quickly and with friendly service. We truly appreciate your recommendation and are grateful to have you as a customer!
Terry Solano
State Farm Agent"
Nicole Walters
April 29, 2026
5
out of
5
rating by Nicole Walters
"The phone call interaction I had with Natalia today was outstanding. She was attentive to my needs and answered my questions with patience and certainty. She is also very kind. Great jot Natalia.
I talk to Pamela frequently as well. She is always going above and beyond to help me, answers all of my questions, and explains my options on my policies. She is very knowledgeable and is always willing to help with gracefulness! Go Pam!!"
We responded:
"Hi Nicole,
Thank you so much for your wonderful review! We’re thrilled to hear that your phone call with Natalia was outstanding—attentive, patient, and full of certainty. We’ll be sure to pass along your kind words to her (“Great job, Natalia!”).
We’re also glad to hear you frequently work with Pamela and that she continues to go above and beyond. It’s great to know she’s helping you understand your policies clearly and with such grace and knowledge (“Go Pam!”).
We truly appreciate your support and taking the time to share your experience.
Warm regards,
Terry Solano
State Farm Agent"
Yetta Mcallister
April 24, 2026
5
out of
5
rating by Yetta Mcallister
"Natalia was extremely helpful and I'm very polite... Thanks for taking my payment
Have a good weekend."
We responded:
"Hi Yetta,
Thank you for your fantastic 5 star review! We are happy to hear that Natalia was helpful and polite when servicing you!
Terry Solano
State Farm Agent"
nate ponce
April 20, 2026
5
out of
5
rating by nate ponce
"I usually deal with Natalia brief customer service highly recommend"
We responded:
"Hi David,
Happy to hear that Natalia provided you with awesome customer service! It's one of the motto's we run on. Let us know if we can assist you with any other insurance needs.
Terry Solano
State Farm Agent"
Raymond Camargo
April 7, 2026
5
out of
5
rating by Raymond Camargo
"Hi Kay was a really big help to me and what I was looking for in insurance.. She was very polite and courtesy with me, she is a good associate for your company.."
We responded:
"Hi Raymond,
It makes us so proud to hear that our Office Manager, Kay provided you with great customer service. It is a really important part of who we are. We love to treat our customers with respect, be polite and educate customers on all their insurance needs! Thank you for choosing us!
Terry Solano
State Farm Agent"
enrique Zaragoza
April 2, 2026
5
out of
5
rating by enrique Zaragoza
"Natalia was very helpful with providing life insurance for me, very respectful and sweet, made things very easy for me, I would definitely recommend Natalia as your agent"
We responded:
"Hi Enrique,
Glad to hear that Natalia spoke to you about your life insurance needs. Thank you for your recommendation!
Terry Solano
State Farm Agent"
miguel ambriz
March 31, 2026
5
out of
5
rating by miguel ambriz
"Great customer service. The patience to all my questions was awesome."
We responded:
"Hi Miguel,
Thank you for taking the time to share your experience with us. Let us know if you need any additional assistance with your insurance needs.
Terry Solano
State Farm Agent"
elaine falaschi
March 27, 2026
5
out of
5
rating by elaine falaschi
"I called Terry Friday afternoon to see if she could add something on our liability insurance and send me copies by email. She did it swiftly and perfectly. She is very helpful."
We responded:
"Hi Elaine,
Thank you for the thoughtful review! I believe our team member Pam was assisting you making sure to get the documentation back to you in a timely manner.
Happy to hear she was very helpful!
Terry Solano
State Farm Agent"
daisy sedano
March 27, 2026
5
out of
5
rating by daisy sedano
"Natalia! Did an amazing job ! She helped me set up my portal and not only that Pam was very responsive to my texts all around great insurance !!"
We responded:
"Hi Daisy,
It is great to hear that our team was able to help you get your portal set up and that they were very responsive to you!
Reach out any time you need assistance with your insurance needs!
Terry Solano
State Farm Agent"
Larry Watson
March 20, 2026
5
out of
5
rating by Larry Watson
"Terry has a great staff in the Merced office that are always ready to help."
We responded:
"Hi Larry,
I agree with you, we have a great team who is always ready to help out our customers!
Thank you for choosing us! Reach out anytime and we will be happy to help with all your insurance needs.
Terry Solano
State Farm Agent"
H P
March 20, 2026
5
out of
5
rating by H P
"Excellent experience with State Farm agent Pam. She assisted me in securing coverage for a new motorcycle and was very thorough in explaining the details of the policy. Her service went above and beyond standard insurance practices; she proactively emailed me all of the required documentation to complete my DMV transaction. It’s great to have an agent who is knowledgeable and organized"
We responded:
"Hi H P,
We are happy to hear that your experience with Pam was excellent and that she was able to provide you top level service and get your motorcycle insurance completed.
Thank you for continued business with us! Reach out anytime and we will be happy to assist you with all your insurance needs.
Terry Solano
State Farm Agent
"
Jose Rojas
March 12, 2026
5
out of
5
rating by Jose Rojas
"I recently had the pleasure of working with Eddie, my State Farm agent, and I can’t say enough good things! Eddie provided truly awesome customer service—he took care of me every step of the way, answered all my questions, and made the entire process smooth and stress-free. If you’re looking for someone who genuinely cares and will go the extra mile, I highly recommend going to Eddie. State Farm is lucky to have him!"
We responded:
"Hi Jose,
WOW!!! What a great review!!! Thank you so much for the shout out for Edward! You are right, we are very fortunate to have him on our team! Edward goes above & beyond for our customers to make sure they are insured properly. He also makes sure to educate our customers and shows them options to best fit their insurance needs.
Terry Solano
State Farm Agent
Atwater, CA"
Angel Bucio
March 12, 2026
5
out of
5
rating by Angel Bucio
"Edward was very helpful and everytime i have a question answers me right away"
We responded:
"Angel,
Thank you for taking time to leave this great review! We are so happy to hear that Edward was very helpful and answered all your questions.
Let us know if there is anything else we can assist you with, it is our pleasure to service all your insurance needs!
Terry Solano
State Farm Agent
Atwater, CA"
Manuel Gonzalez
March 8, 2026
5
out of
5
rating by Manuel Gonzalez
"Im satisfied with your service,and staff was very corporate, and understandings,and helpful,
."
We responded:
"Hi Manuel,
We are so happy to hear that you were satisfied with the service you received today. I believe it was Pam who you were working with. We are proud of Pam and the way she helped you understand your insurance. Thank you for taking the time to write us this wonderful review!
Terry Solano
State Farm Agent"
properties209
February 25, 2026
5
out of
5
rating by properties209
"We have been with State Farm in Merced for a long time, Office staff (Claudia, Janelle…) has been helpful, they would call and remind us about renewals. Talked with Pamela today, she was helpful, and friendly. Good office to work with."
We responded:
"We appreciate your loyalty and business with State Farm over the years! It makes us happy to hear that Pam carried out our everyday mission today, which is simply to "be there to help our customers."
Terry Solano
State Farm Agent"