Reviews
State Farm® Agent Terry Solano
Our customers are the center of our universe and we're grateful for them.
If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
Cassandra Valencia
November 6, 2026
"I cannot say enough great things about Edward! He provided outstanding customer service from beginning to end. He was extremely professional, knowledgeable, patient, and genuinely caring. He took the time to answer all my questions, explain my coverage options, and make sure I was getting the best possible service. What really stood out was his willingness to go above and beyond to make the entire process easy, smooth, and stress-free. It is rare to come across someone who truly cares about their customers and takes pride in their work. Edward is definitely an asset to the company, and I highly recommend him to anyone looking for car insurance. Thank you, Edward, for your exceptional service!"
Rob L.
November 4, 2026
"Extremely helpful an explained the full policy"
We responded:
"Hi Rob,
I believe you had a meeting with Pam. Glad to hear that Pam explained your policies, and you found it very helpful. It is our pleasure to service our customers. If you need anything else regarding your insurance, we are just a phone call away!
Tery Solano
State Farm Agent
Atwater, CA"
M Hernandez IV
November 3, 2026
"Natalia Rivera and Edward Macias at the Terry Solano agency are great!! They both are very helpful and have great customer service. Thank you two very much!!"
We responded:
"Hi Mr. Hernandez,
Happy to hear that you have had great experiences with our team of insurance agents. We strive every day to provide high level service to our customers. Sounds like Edward and Natalia have both delivered on our values!
Terry Solano
State Farm Agent
Atwater, Ca."
Raymond Camargo
October 31, 2026
"Hi Kay was a really big help to me and what I was looking for in insurance.. She was very polite and courtesy with me, she is a good associate for your company.."
We responded:
"Hi Raymond,
It makes us so proud to hear that our Office Manager, Kay provided you with great customer service. It is a really important part of who we are. We love to treat our customers with respect, be polite and educate customers on all their insurance needs! Thank you for choosing us!
Terry Solano
State Farm Agent"
Olivia Nemmers
October 29, 2026
"Kay was very helpful. She is great to work with. She responds in a timely manner and answers all questions."
We responded:
"Hi Olivia,
Thank you so much for your wonderful 5-star review! We’re so happy to hear that Kay took great care of you. She takes pride in being responsive, answering questions, and making sure our customers feel confident and comfortable with their insurance needs. We’re fortunate to have her on Team Solano! We truly appreciate you trusting our agency and allowing us the opportunity to serve you. Thank you for being part of our State Farm family!
Terry Solano & Team
#teamupwithterry
Atwater, CA"
Ridic Reyes
October 14, 2026
"Pamela is an excellent agent who is helpful with any and all questions you may have. She made the process quick and simple, I have zero complaints whatsoever. She’s communicative, explains throughly without over explaining, and has great customer service!"
We responded:
"Hi Ridic,
Thank you so much for taking the time to share such kind words about Pam! As an agency owner, nothing makes me happier than hearing that one of our team members made a customer feel genuinely cared for. Pam takes great pride in her work and is dedicated to making sure every person she helps feels comfortable, understands their coverage, and knows they can count on us. I'm especially proud to hear that she made everything easy and took the time to answer your questions without making things complicated. I can't wait to share your wonderful review with her because I know it will mean so much! Thank you for putting your trust in Pam and our Team Solano family. We are grateful for the opportunity to serve you!
— Terry Solano
State Farm Agent
Atwater, CA"
Christian Guzman
October 13, 2026
"Pam was excellent with Great customer service, communication , patience and answering any concerns or questions that I had and with such great enthusiasm. I would highly recommend Asking for her! Great job Pam!"
We responded:
"Christian,
We are happy to see that you had a positive customer experience. We are also glad to hear that Pam met your expectations and that she took the time to answer all your questions. We will continue to be here when you need us for all your insurance needs.
Terry Solano
State Farm Agent
Atwater, CA"
Ye Thao
October 12, 2026
"Kay was great . She help me understand my bill and always very helpful. Always there whenever we need help"
We responded:
"Hi Ye,
We are happy to hear that Kay was able to deliver exceptional service to you. We will continue to be here when you need us! Thank you for your continued business with us!
Terry Solano
State Farm Agent
Atwater, CA"
Pahua Thao
September 19, 2026
"Natalia, thank you sooo much for your service and patience with my appointment. You were really helpful and knowledgeable and responsive. You are truly appreciated."
We responded:
"Hi Pahua,
We are so happy that you appreciated Kay’s services! Kay is an integral part of our team and we love to hear back from our customers when our team is providing amazing service. Thank you for choosing us!
Terry Solano - State Farm Agent, Atwater, CA"
Christian Parga
September 8, 2026
"Got the help I needed with ease! Natalia was kind and helpful and helped me with all my needs. Thank you for the help and service you provide!"
We responded:
"Hi Christian,
Happy to hear that Natalia was able to help you out with your insurance needs. Thank you for leaving a wonderful review regarding Natalia’s excellent customer service.
Terry Solano
State Farm Agent
Atwater, CA"
Joeceleen Galvan
September 4, 2026
"I was helped by a very welcoming Natalia. She was so sweet and helpful and made it a very easy process to finish…I’d definitely recommend her to everyone and would go through with Natalia again, no doubt!! Thank you Natalia!"
We responded:
"Joeceleen, thank you so much for taking the time to share such kind words about Natalia! It makes me very proud to hear how welcoming, sweet, and helpful she was throughout the process. Natalia truly cares about the people she helps, and I’m fortunate to have her as part of our Team Solano family.
Thank you for trusting us with your life insurance and allowing our team to help protect what matters most to you. Your recommendation means a lot to Natalia, to me, and to our entire team. We truly appreciate you and look forward to being here for you for many years to come!
— Terry Solano, Agent
#TeamUpWithTerry
Atwater, Ca"
Valentina Moreno
September 4, 2026
"Amazing service! I had the pleasure of speaking with Natalia about finding the best insurance rate for me, and she was very helpful in explaining the importance of certain coverages."
We responded:
"Hi Valentina,
Thank you so much for the 5-star review! ⭐⭐⭐⭐⭐ We’re so happy to hear that Natalia took great care of you. She truly cares about helping our customers understand their coverage—not just finding a great rate but making sure they know what they’re protecting and why it matters.
We truly appreciate you trusting Natalia and our Team Solano family with your insurance needs. It means a lot to us to have the opportunity to serve you, and we look forward to being here whenever you need us!
— Terry & Team Solano ❤️
#teamupwithterry
Atwater, Ca"
Paul Galvez
September 3, 2026
"Pam was so helpful and really nice the way to explain answer my questions and I will recommend her."
We responded:
"Hi Paul,
We're glad to hear you received helpful information and clear answers to your questions. Your recommendation means the world to us! We're here when you need us! Thank you so much for the 5-star review!
Terry Solano
State Farm Agent
Atwater, CA"
Tomas Ramirez
September 2, 2026
"Worked with Natalia Rivera, was a GREAT help figuring out what would be best in the long run and would definitely recommend her."
We responded:
"Tomas,
We are happy to hear that Natalia was able to help you with your life insurance needs. Thank you for the recommendation.
Terry Solano
State Farm Agent
Atwater, CA"
Eva Rivera
August 27, 2026
"Natalia provided different policy options and explained each one thoroughly. She was patient and determined to help me. Thank you for your professionalism and kindness!"
We responded:
"Thank you so much, Eva, for the wonderful 5-star review! We’re thrilled to hear that Natalia took the time to explain your policy options thoroughly and helped you find the right coverage at a great price. We truly appreciate your kind words about her patience, professionalism, and dedication. Thank you for trusting our team with your insurance needs—we look forward to being here for you for many years to come!
Terry Solano
State Farm Agent
Atwater, CA"
Moises Rojas
August 27, 2026
"⭐⭐⭐⭐⭐
Edward at State Farm helped me out a couple of months ago with getting insurance for my classic car, and I couldn’t be happier with the experience. He was able to get me better coverage while making sure everything met my needs and gave me peace of mind when it comes to protecting me and my family.
Edward was professional, helpful, and made the whole process easy from start to finish. Definitely one of the best in the business! If you’re looking for automotive or classic car insurance, make sure to check him out. Highly recommend!"
We responded:
"Moises, thank you so much for the kind words and 5-star review! We’re so glad Edward was able to help you find the right coverage for your classic car and make the process easy from start to finish. We truly appreciate you trusting our team to help protect what matters most to you and your family. Thanks again for your recommendation—we’re always here when you need us!
Terry Solano
State Farm Agent
Atwater, CA"
Issac
August 26, 2026
"Natalia quoted me my life policy and she did amazing!! Definitely recommend going to her she gets you in and out quickly!"
We responded:
"Hi Issac,
We love helping our customers put their life insurance protection in place.
We are really happy to hear that Natalia was able to help you out! Looking forward to working with you for all your insurance needs.
Terry Solano
State Farm Agent
Atwater, CA"
Mfuel
August 25, 2026
"Help me a lot during the service"
We responded:
"Thank you for taking the time to leave us a 5-star Google review! Helping our customers is our specialty!
Terry Solano
State Farm Agent
Atwater, CA"
Carolina Ballesteros
August 24, 2026
"Natalia was absolutely amazing! She was very friendly, professional, and made the whole experience so easy and enjoyable. She took the time to make sure everything was exactly how I wanted it and provided excellent customer service from beginning to end. I truly appreciate her attention to detail and how helpful she was. I would definitely recommend Natalia and would happily work with her again!"
We responded:
"Carolina,
Thank you so much for the wonderful 5-star review! We’re thrilled to hear that Natalia made your experience easy and enjoyable. Providing friendly, professional, and attentive service is always our goal. We truly appreciate your kind words and recommendation, and we look forward to helping you again in the future!
Terry Solano
State Farm Agent
Atwater, CA"
Nicholai Giesbrecht
August 20, 2026
"Great service, thankyou"
We responded:
"Hi Nicholai, thank you so much for your wonderful review! I'm so happy to hear that Pam was helpful and friendly. We truly appreciate your kind words about our customer service! If you ever need any further assistance, please don't hesitate to reach out. - Terry Solano - State Farm Insurance Agent, Atwater, CA"
Inga Maples
August 18, 2026
"StateFarm Agent Terry Solano and Customer Service Representative Natalia Rivera are both amazing, exceptional, genuine, cares about their clients, patient, shares valuable information and provides proficient and immediate services.
I wish outstanding customer service could be like this everywhere. I am thrilled with the services that I have received. Not to mention the great savings. Excellent"
We responded:
"Inga,
Thank you so much for this wonderful 5 - star review! We truly appreciate your kind words and your trust in our office. Natalia and I are thrilled to hear that you felt genuinely cared for, received prompt and knowledgeable service, and were able to save money along the way! You shared with us some activities you enjoy and we are so glad to save you money so you can go enjoy those activities that bring a smile to your face! :)
Terry Solano
State Farm Agent
Atwater, CA"
Judi Rivet
August 7, 2026
"I am so happy with the customer service I just received from State Farm. Kay was so helpful and informative. She made a he process very easy. Thank you to Kay and State Farm getting my grandson insured.
Judi Fivet"
We responded:
"Hi Judi,
We are happy to hear that Kay was helpful and made your insurance experience with us very easy!
Let us know how we can help you in the future with all your insurance needs.
Terry Solano
State Farm Agent
Atwater, CA"
Jeffery Davidson
August 5, 2026
"I’ve been with Terry Solano’s agency for a long time, her team and service is top notch. Natalia helped with my most recent claim and handled things so well and efficiently!"
We responded:
"Hi Jeffrey,
Thank you for this amazing review! We are pleased to hear that Natalia helped out with your claim. We appreciate your continued business with us
Terry Solano
State Farm Agent
Atwater, CA"
Isabel Nunez
July 30, 2026
"Natalia was really nice and kind!"
We responded:
"Hi Isabel,
We are happy to hear that you had a 5-star experience with Natalia! Thank you for taking the time to leave Natalia a 5-star review based on her kindness and how nice it was to work with her.
Terry Solano
State Farm Agent"
XibFwbJD
July 23, 2026
"Great customer service, helpful and quick"
We responded:
"Thank you so much for the amazing 5 star review! We appreciate your business. Let us know how we can assist you further with all your insurance needs.
Terry Solano
State Farm Agent"