Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of lucky singh

lucky singh

February 5, 2026

5  out of  5
rating by lucky singh
"Natalia was extremely helpful with her customer service! She was very kind and understanding and helped me resolve my issue."
We responded:
"Hi Lucky, This review makes me smile! Happy to hear that Natalia provided you with great customer service and was able to resolve your issue! Terry Solano State Farm Agent"
Profile photo of Terry Reed

Terry Reed

January 23, 2026

5  out of  5
rating by Terry Reed
"This google review goes to State Farm agent Natalia in Merced on Olive ave . In my experience and observation , I had found her a expert top notch authority in her field as a State Farm insurance agent representative . She is efficient and on point with everything and anything encompassing Insurance and client engagement relations . Natalia's ethics and expertise with Insurance knowledge is always seamless and painless , unlike the other encounters at other insurance agencies . This is a shout to Natalia and State Farm for having an expert knowledgeable representative on the staff ."
We responded:
"Hi Terry, (Great name by the way) WOW!!! Thank you so much for taking the time to share your experience with us! We are proud of Natalia's work ethics and her regard to providing excellent customer service! Terry Solano State Farm Agent"
Profile photo of Yetta Mcallister

Yetta Mcallister

January 23, 2026

5  out of  5
rating by Yetta Mcallister
"Natalia was extremely helpful and I'm very polite... Thanks for taking my payment Have a good weekend."
We responded:
"Hi Yetta, Thank you for your fantastic 5 star review! We are happy to hear that Natalia was helpful and polite when servicing you! Terry Solano State Farm Agent"
Profile photo of Derrick Chism

Derrick Chism

January 20, 2026

5  out of  5
rating by Derrick Chism
"Pamela has been absolutely outstanding as my State Farm life insurance agent. From the very first interaction she was professional attentive and genuinely invested in making sure I understood my options and felt confident in my decisions. She took the time to explain everything clearly answered every question with patience and made what could have been an overwhelming process feel simple and stress free. What truly set her apart was how she went above and beyond to tailor the coverage to my specific needs while making the entire experience as convenient as possible. It was clear she cared about my long term well being and not just selling a policy. That level of customer service is rare and Pamela exceeded every expectation. I highly recommend her to anyone looking for life insurance with someone who truly has their best interest at heart."
We responded:
"Hi Derrick, Thank you for the amazing review and recommendations!!! We are so happy to hear that Pam explained all your life insurance options. As one of our younger agents Pam already knows the importance of protecting all our customers with life insurance. Terry Solano Agent State Farm"
Profile photo of fadel ali

fadel ali

January 12, 2026

5  out of  5
rating by fadel ali
"good"
We responded:
"We love to earn these 5-star Google reviews! Thank you so much for the taking the time to leave us a review! Terry Solano State Farm Agent"
Profile photo of Jc T

Jc T

January 8, 2026

5  out of  5
rating by Jc T
"Natalia has been very helpful with all of my insurance claims. She also had great customer service."
We responded:
"Jc, We are so happy to hear that Natalia was able to help you out with your claim. We strive daily to provide excellent customer service! Terry Solano State Farm Agent"
Profile photo of Wrayan Ayala

Wrayan Ayala

January 8, 2026

5  out of  5
rating by Wrayan Ayala
"Have been with Terry Solano’a State Farm for years and they have always been helpful, reliable and friendly. Great service over the phone or in person! Completely recommend"
We responded:
"Wrayan, Thank you so much for the amazing review! We have a great team of friendly, reliable insurance agents ready to assist all our customers with all their insurance needs. Thank you for placing your trust in us! Terry Solano State Farm Agent Atwater, CA"
Profile photo of brian bottomley

brian bottomley

January 7, 2026

5  out of  5
rating by brian bottomley
"Terry and her staff provide quick service and take the time to research answers and provide a review of current coverage and options."
We responded:
"Brian, Thank you for this amazing review! Our goal is full protection for all our customers with their auto, life and health insurance needs. Terry Solano State Farm Agent Atwater, CA"
Profile photo of Kevin Spencer

Kevin Spencer

January 5, 2026

5  out of  5
rating by Kevin Spencer
"Pam has been amazing, she was there at the dealership on the phone , she is on point.My investments are well protected, she on top of aspects of ones coverage that one doesn’t think about.Dont usually write reviews but State Farm and Pam deserve it great service!!"
We responded:
"Kevin - Thank you so much for taking the time to share your experience with our Agency - it truly means a lot. Pam takes great pride in being present and proactive, especially in real-time moments like when you were at the dealership when it matters most. Her attention to details people don't always think about is exactly how we make sure our customers are properly protected and confident in their coverage. We're grateful for your trust in Pam and us, and we are here for you when you need us. Thank you for the kind words and for being a valuable part of our agency family! Terry Solano State Farm Agent "
Profile photo of Jerry Risner

Jerry Risner

December 31, 2025

5  out of  5
rating by Jerry Risner
"I have been with state farm for over 18 yrs and enjoy the professionalism help and willingness of the agents to help me with my policy thank you state farm.."
We responded:
"Jerry, It was a pleasure speaking with you yesterday! We greatly appreciate your loyalty to State Farm. Just reach out anytime you need help with any of your insurance policies. Your Good Neighbor, Terry Solano State Farm Agent"
Profile photo of A valex

A valex

December 30, 2025

5  out of  5
rating by A valex
"Kay was very helpful. She help me setting up my bill"
We responded:
"Thank you for this amazing review. I'm happy to hear that Kay was able to help you with your billing. Terry Solano State Farm Agent"
Profile photo of angela Doss

angela Doss

December 19, 2025

4  out of  5
rating by angela Doss
"Natalia is always pleasant and helpful and sends out helpful reminders"
We responded:
"Angela, Thank you for taking time to leave this review. Happy to hear that Natalia is always pleasant and helpful! Terry Solano State Farm Agent"
Profile photo of Bhogar Avalos

Bhogar Avalos

December 18, 2025

5  out of  5
rating by Bhogar Avalos
"I can't recommend this insurance company enough! They do an amazing job taking care of all our commercial needs. Natalia is just fantastic—she’s not only kind and professional, but she also makes you feel like part of the family. Truly a great experience!"
We responded:
"Thank you, Bhogar, for your generous review! We're glad to hear that Natalia has made you feel like part of the family while taking care of your commercial needs. Your recommendation means a lot to us! Terry Solano State Farm Agent "
Profile photo of Imanol Gutierrez

Imanol Gutierrez

December 16, 2025

5  out of  5
rating by Imanol Gutierrez
"I love the environment at terry solano agency very welcoming."
We responded:
"Iman, Thank you for the excellent review! We really appreciate your business. Terry Solano State Farm Agent"
Profile photo of Diane Rivera

Diane Rivera

October 17, 2025

5  out of  5
rating by Diane Rivera
"Terry, Kay, and Edward are amazing I highly recommend this agency for all of your insurance needs."
We responded:
"Thank you, Diane, for your kind words and recommendation. We're glad to hear that Terry, Kay, and Edward have been able to assist you with your insurance needs. Your feedback means a lot to us."
Profile photo of Federico Ramirez

Federico Ramirez

October 7, 2025

5  out of  5
rating by Federico Ramirez
"Diane was super knowledgeable and helpful!!!"
We responded:
"Thank you, Federico, for your feedback! We're glad to hear that Diane was able to assist you with her knowledge. If you have any more questions or need further assistance, feel free to reach out. Your friends at the Terry Solano Agency. Terry Solano State Farm Agent Atwater, CA"
Profile photo of Jerry Buchko

Jerry Buchko

September 30, 2025

5  out of  5
rating by Jerry Buchko
"Terry & her staff have always been great to work with. They're thoughtful, professional, & I've greatly appreciated the service they've provided our family over the years. Special appreciation to Kay whose recent support helped to head off a potential problem. Again, thank you for all you do!"
We responded:
"Thank you, Jerry, for your kind words and for taking the time to share your experience. We're grateful for your trust and are glad to hear that Kay and the team have been able to support your family effectively. Your feedback means a lot to us! Terry Solano Agent, State Farm Atwater, CA"
Profile photo of mia cruickshanks

mia cruickshanks

September 30, 2025

5  out of  5
rating by mia cruickshanks
"Diane has great customer service, I appreciate her help"
We responded:
"Thank you, Mia, for your feedback! We're glad to hear that Diane was able to assist you effectively. Your support means a lot to us! Terry Solano, State Farm Agent Atwater, CA."
Profile photo of Cristobal Osuna

Cristobal Osuna

September 25, 2025

5  out of  5
rating by Cristobal Osuna
"I had an excellent experience with Terry Solano - State Farm Insurance Agency. Edward, one of their employees, was incredibly helpful, knowledgeable, and responsive throughout the entire process. He took the time to clearly explain my coverage options and helped me find the best policy to fit my needs and budget—even if that meant considering other insurance providers. His unbiased and informative approach really stood out, and thanks to his guidance, I ultimately decided to switch over. The customer service was friendly, professional, and efficient. It’s rare to find an insurance agency that makes you feel truly taken care of instead of just being another caller. I’ll be recommending this agency to everyone I know!"
We responded:
"Thank you, Cristobal, for sharing your experience with us. We're glad to hear that Edward was able to assist you effectively and that you felt well taken care of. Your recommendation means a lot to us. We look forward to providing the same high level customer service to all your friends you send our way! Welcome to the Terry Solano Agency family! Terry Solano State Farm Agent Atwater, CA"
Profile photo of Debbie Barnes

Debbie Barnes

September 17, 2025

5  out of  5
rating by Debbie Barnes
"I called in a few days ago and needed to ask a couple questions about a rental home I own. I spoke with a lady name Kay. Very sweet! Very knowledgeable and answered all my questions and explained what I needed to do. I had to call back today to finalize the paperwork. I spoke with a sweetheart name Dianne ! She was a complete joy to chat with! Knowledgeable as well and knew exactly what I was wanting to do! So nice to get in touch with such friendly sweet people when you call into a business ! Awesome customer service ! Thank you! 🌸👍🏻"
We responded:
"Thank you, Debbie, for your kind words and for taking the time to share your experience. It's great to hear that Kay and Diane were able to assist you with your rental home inquiries and paperwork. We appreciate your feedback and look forward to helping you again in the future! Terry Solano, State Farm Agent Atwater, CA"
Profile photo of Venus Cravalho

Venus Cravalho

August 21, 2025

5  out of  5
rating by Venus Cravalho
"I've been looking for new auto insurance for about a week. State Farm was the only reasonable price for me and got back to me right away. Edward and Diane were so kind and patient. They were so easy to talk with and so helpful with the process. It was the easiest transaction I've ever had with auto insurance. Thank you both very much!"
We responded:
" Venus, Thank you for sharing your experience with us. It's great to hear that Edward and Diane made the process smooth and straightforward for you. We appreciate your feedback and look forward to assisting you in the future! Welcome to the Terry Solano Agency! Terry Solano State Farm Agent Atwater, CA"
Profile photo of Angel Nevarez

Angel Nevarez

August 18, 2025

5  out of  5
rating by Angel Nevarez
"Edward Macias my go to agent at SF. Always taking care of me with my business. On his desk or at home a phone call away. I’d highly recommend him to anybody with a busy schedule!!"
We responded:
"Thank you, Angel, for your feedback! It's great to hear that Edward is providing you with the support you need for all your insurance needs! We appreciate your recommendation and look forward to continuing to assist you. Terry Solano, State Farm Agent Atwater, CA"
Profile photo of Louann Baker

Louann Baker

August 11, 2025

5  out of  5
rating by Louann Baker
"Kay was very patient and thorough and kind. She helped us set up our new policy quickly."
We responded:
"Thank you, Louann, for taking the time to leave such a positive review. It's great to hear that Kay was able to assist you efficiently with your new policy. We appreciate your feedback and look forward to serving you in the future. Terry Solano State Farm Agent Atwater, CA"
Profile photo of Jeffrey Barton

Jeffrey Barton

August 6, 2025

5  out of  5
rating by Jeffrey Barton
"Always been there for my family. Great service! That is goes for her entire staff!"
We responded:
"Jeffrey, We appreciate the 5 star rating! It is our pleasure to service your family! I am fortunate to work with a 5 star staff! Terry Solano Agency Atwater, CA "
Profile photo of Lance Lopez

Lance Lopez

July 31, 2025

5  out of  5
rating by Lance Lopez
"Diane Demands. Really helpful in all areas of questions and understanding of the questions thank you"
We responded:
"Hi Lance, Happy to hear that Diane was helpful and answered all your questions. We appreciate your business! Terry Solano Agency State Farm Insurance Atwater, CA"