State Farm® Insurance Agent Terry Solano
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jose Rojas
March 12, 2026
5
out of
5
rating by Jose Rojas
"I recently had the pleasure of working with Eddie, my State Farm agent, and I can’t say enough good things! Eddie provided truly awesome customer service—he took care of me every step of the way, answered all my questions, and made the entire process smooth and stress-free. If you’re looking for someone who genuinely cares and will go the extra mile, I highly recommend going to Eddie. State Farm is lucky to have him!"
We responded:
"Hi Jose, WOW!!! What a great review!!! Thank you so much for the shout out for Edward! You are right, we are very fortunate to have him on our team! Edward goes above & beyond for our customers to make sure they are insured properly. He also makes sure to educate our customers and shows them options to best fit their insurance needs. Terry Solano State Farm Agent Atwater, CA"
Angel Bucio
March 12, 2026
5
out of
5
rating by Angel Bucio
"Edward was very helpful and everytime i have a question answers me right away"
We responded:
"Angel, Thank you for taking time to leave this great review! We are so happy to hear that Edward was very helpful and answered all your questions. Let us know if there is anything else we can assist you with, it is our pleasure to service all your insurance needs! Terry Solano State Farm Agent Atwater, CA"
Manuel Gonzalez
March 8, 2026
5
out of
5
rating by Manuel Gonzalez
"Im satisfied with your service,and staff was very corporate, and understandings,and helpful, ."
We responded:
"Hi Manuel, We are so happy to hear that you were satisfied with the service you received today. I believe it was Pam who you were working with. We are proud of Pam and the way she helped you understand your insurance. Thank you for taking the time to write us this wonderful review! Terry Solano State Farm Agent"
properties209
February 25, 2026
5
out of
5
rating by properties209
"We have been with State Farm in Merced for a long time, Office staff (Claudia, Janelle…) has been helpful, they would call and remind us about renewals. Talked with Pamela today, she was helpful, and friendly. Good office to work with."
We responded:
"We appreciate your loyalty and business with State Farm over the years! It makes us happy to hear that Pam carried out our everyday mission today, which is simply to "be there to help our customers." Terry Solano State Farm Agent"
Jayne Sorensen
February 20, 2026
5
out of
5
rating by Jayne Sorensen
"Natalia called me as a reminder of a payment. Natalia is very efficient and was able to process my payment over the phone."
We responded:
"Hi Jayne, It makes us so happy to hear that Natalia provided you quick and efficient service! Natalia is a dedicated customer service rep and we are happy that she is on our team! Thank you for your continued business and trust in us! Terry Solano State Farm Agent"
lucky singh
February 5, 2026
5
out of
5
rating by lucky singh
"Natalia was extremely helpful with her customer service! She was very kind and understanding and helped me resolve my issue."
We responded:
"Hi Lucky, This review makes me smile! Happy to hear that Natalia provided you with great customer service and was able to resolve your issue! Terry Solano State Farm Agent"
Terry Reed
January 23, 2026
5
out of
5
rating by Terry Reed
"This google review goes to State Farm agent Natalia in Merced on Olive ave . In my experience and observation , I had found her a expert top notch authority in her field as a State Farm insurance agent representative . She is efficient and on point with everything and anything encompassing Insurance and client engagement relations . Natalia's ethics and expertise with Insurance knowledge is always seamless and painless , unlike the other encounters at other insurance agencies . This is a shout to Natalia and State Farm for having an expert knowledgeable representative on the staff ."
We responded:
"Hi Terry, (Great name by the way) WOW!!! Thank you so much for taking the time to share your experience with us! We are proud of Natalia's work ethics and her regard to providing excellent customer service! Terry Solano State Farm Agent"
Yetta Mcallister
January 23, 2026
5
out of
5
rating by Yetta Mcallister
"Natalia was extremely helpful and I'm very polite... Thanks for taking my payment Have a good weekend."
We responded:
"Hi Yetta, Thank you for your fantastic 5 star review! We are happy to hear that Natalia was helpful and polite when servicing you! Terry Solano State Farm Agent"
Derrick Chism
January 20, 2026
5
out of
5
rating by Derrick Chism
"Pamela has been absolutely outstanding as my State Farm life insurance agent. From the very first interaction she was professional attentive and genuinely invested in making sure I understood my options and felt confident in my decisions. She took the time to explain everything clearly answered every question with patience and made what could have been an overwhelming process feel simple and stress free. What truly set her apart was how she went above and beyond to tailor the coverage to my specific needs while making the entire experience as convenient as possible. It was clear she cared about my long term well being and not just selling a policy. That level of customer service is rare and Pamela exceeded every expectation. I highly recommend her to anyone looking for life insurance with someone who truly has their best interest at heart."
We responded:
"Hi Derrick, Thank you for the amazing review and recommendations!!! We are so happy to hear that Pam explained all your life insurance options. As one of our younger agents Pam already knows the importance of protecting all our customers with life insurance. Terry Solano Agent State Farm"
fadel ali
January 12, 2026
5
out of
5
rating by fadel ali
"good"
We responded:
"We love to earn these 5-star Google reviews! Thank you so much for the taking the time to leave us a review! Terry Solano State Farm Agent"
Jc T
January 8, 2026
5
out of
5
rating by Jc T
"Natalia has been very helpful with all of my insurance claims. She also had great customer service."
We responded:
"Jc, We are so happy to hear that Natalia was able to help you out with your claim. We strive daily to provide excellent customer service! Terry Solano State Farm Agent"
Wrayan Ayala
January 8, 2026
5
out of
5
rating by Wrayan Ayala
"Have been with Terry Solano’a State Farm for years and they have always been helpful, reliable and friendly. Great service over the phone or in person! Completely recommend"
We responded:
"Wrayan, Thank you so much for the amazing review! We have a great team of friendly, reliable insurance agents ready to assist all our customers with all their insurance needs. Thank you for placing your trust in us! Terry Solano State Farm Agent Atwater, CA"
brian bottomley
January 7, 2026
5
out of
5
rating by brian bottomley
"Terry and her staff provide quick service and take the time to research answers and provide a review of current coverage and options."
We responded:
"Brian, Thank you for this amazing review! Our goal is full protection for all our customers with their auto, life and health insurance needs. Terry Solano State Farm Agent Atwater, CA"
Kevin Spencer
January 5, 2026
5
out of
5
rating by Kevin Spencer
"Pam has been amazing, she was there at the dealership on the phone , she is on point.My investments are well protected, she on top of aspects of ones coverage that one doesn’t think about.Dont usually write reviews but State Farm and Pam deserve it great service!!"
We responded:
"Kevin - Thank you so much for taking the time to share your experience with our Agency - it truly means a lot. Pam takes great pride in being present and proactive, especially in real-time moments like when you were at the dealership when it matters most. Her attention to details people don't always think about is exactly how we make sure our customers are properly protected and confident in their coverage. We're grateful for your trust in Pam and us, and we are here for you when you need us. Thank you for the kind words and for being a valuable part of our agency family! Terry Solano State Farm Agent "
Jerry Risner
December 31, 2025
5
out of
5
rating by Jerry Risner
"I have been with state farm for over 18 yrs and enjoy the professionalism help and willingness of the agents to help me with my policy thank you state farm.."
We responded:
"Jerry, It was a pleasure speaking with you yesterday! We greatly appreciate your loyalty to State Farm. Just reach out anytime you need help with any of your insurance policies. Your Good Neighbor, Terry Solano State Farm Agent"
A valex
December 30, 2025
5
out of
5
rating by A valex
"Kay was very helpful. She help me setting up my bill"
We responded:
"Thank you for this amazing review. I'm happy to hear that Kay was able to help you with your billing. Terry Solano State Farm Agent"
angela Doss
December 19, 2025
4
out of
5
rating by angela Doss
"Natalia is always pleasant and helpful and sends out helpful reminders"
We responded:
"Angela, Thank you for taking time to leave this review. Happy to hear that Natalia is always pleasant and helpful! Terry Solano State Farm Agent"
Bhogar Avalos
December 18, 2025
5
out of
5
rating by Bhogar Avalos
"I can't recommend this insurance company enough! They do an amazing job taking care of all our commercial needs. Natalia is just fantastic—she’s not only kind and professional, but she also makes you feel like part of the family. Truly a great experience!"
We responded:
"Thank you, Bhogar, for your generous review! We're glad to hear that Natalia has made you feel like part of the family while taking care of your commercial needs. Your recommendation means a lot to us! Terry Solano State Farm Agent "
Imanol Gutierrez
December 16, 2025
5
out of
5
rating by Imanol Gutierrez
"I love the environment at terry solano agency very welcoming."
We responded:
"Iman, Thank you for the excellent review! We really appreciate your business. Terry Solano State Farm Agent"
Diane Rivera
October 17, 2025
5
out of
5
rating by Diane Rivera
"Terry, Kay, and Edward are amazing I highly recommend this agency for all of your insurance needs."
We responded:
"Thank you, Diane, for your kind words and recommendation. We're glad to hear that Terry, Kay, and Edward have been able to assist you with your insurance needs. Your feedback means a lot to us."
Federico Ramirez
October 7, 2025
5
out of
5
rating by Federico Ramirez
"Diane was super knowledgeable and helpful!!!"
We responded:
"Thank you, Federico, for your feedback! We're glad to hear that Diane was able to assist you with her knowledge. If you have any more questions or need further assistance, feel free to reach out. Your friends at the Terry Solano Agency. Terry Solano State Farm Agent Atwater, CA"
Jerry Buchko
September 30, 2025
5
out of
5
rating by Jerry Buchko
"Terry & her staff have always been great to work with. They're thoughtful, professional, & I've greatly appreciated the service they've provided our family over the years. Special appreciation to Kay whose recent support helped to head off a potential problem. Again, thank you for all you do!"
We responded:
"Thank you, Jerry, for your kind words and for taking the time to share your experience. We're grateful for your trust and are glad to hear that Kay and the team have been able to support your family effectively. Your feedback means a lot to us! Terry Solano Agent, State Farm Atwater, CA"
mia cruickshanks
September 30, 2025
5
out of
5
rating by mia cruickshanks
"Diane has great customer service, I appreciate her help"
We responded:
"Thank you, Mia, for your feedback! We're glad to hear that Diane was able to assist you effectively. Your support means a lot to us! Terry Solano, State Farm Agent Atwater, CA."
Cristobal Osuna
September 25, 2025
5
out of
5
rating by Cristobal Osuna
"I had an excellent experience with Terry Solano - State Farm Insurance Agency. Edward, one of their employees, was incredibly helpful, knowledgeable, and responsive throughout the entire process. He took the time to clearly explain my coverage options and helped me find the best policy to fit my needs and budget—even if that meant considering other insurance providers. His unbiased and informative approach really stood out, and thanks to his guidance, I ultimately decided to switch over. The customer service was friendly, professional, and efficient. It’s rare to find an insurance agency that makes you feel truly taken care of instead of just being another caller. I’ll be recommending this agency to everyone I know!"
We responded:
"Thank you, Cristobal, for sharing your experience with us. We're glad to hear that Edward was able to assist you effectively and that you felt well taken care of. Your recommendation means a lot to us. We look forward to providing the same high level customer service to all your friends you send our way! Welcome to the Terry Solano Agency family! Terry Solano State Farm Agent Atwater, CA"
Debbie Barnes
September 17, 2025
5
out of
5
rating by Debbie Barnes
"I called in a few days ago and needed to ask a couple questions about a rental home I own. I spoke with a lady name Kay. Very sweet! Very knowledgeable and answered all my questions and explained what I needed to do. I had to call back today to finalize the paperwork. I spoke with a sweetheart name Dianne ! She was a complete joy to chat with! Knowledgeable as well and knew exactly what I was wanting to do! So nice to get in touch with such friendly sweet people when you call into a business ! Awesome customer service ! Thank you! 🌸👍🏻"
We responded:
"Thank you, Debbie, for your kind words and for taking the time to share your experience. It's great to hear that Kay and Diane were able to assist you with your rental home inquiries and paperwork. We appreciate your feedback and look forward to helping you again in the future! Terry Solano, State Farm Agent Atwater, CA"